Case # 110
January 2nd, 2007 by Adrianne BlackfireAnother one I just had to share… (Two in less than a week… I don’t know whether to be amazed or not…)
Convo is exact, with slight changes to hide identity and such…
Rep: adrianne, I have a cust who’s trying to download “Software B” for mac… I directed him to the website to download it…however he says that it is a .exe file for use with Windows only…he basically needs a file that will run on the mac os
Me: “Software B” is for PC only. As I’ve told her from the beginning…
Rep: u mean windows only?
Me: … Yes …
Rep: so howcome when he goes to “our website.com” and clicks downloads…theres two icons..one for windows and one for mac?
Me: That’s for “Software A”.
Rep: oh jeez hhahha…thanks
Me: ::sigh::
