January 24th, 2002 by Adrianne Blackfire
Guy wanted to speak to a supervisor (me) because he JUST realized he had two accounts with us… FOR THE LAST 8 (E-I-G-H-T) MONTHS. And just because he’s too fucking lazy to check his credit card statements every month, he wants a full refund on his second account. I’m only giving him 4 months. He didn’t like that answer…. He’ll be calling back to talk to the boss tomorrow…. Of course, if he doesn’t get his refund, he says he’ll give us bad press… Like I haven’t heard THAT one before. GRRR
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January 23rd, 2002 by Adrianne Blackfire
The guy from yesterday wrote back. I canceled his account.
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January 22nd, 2002 by Adrianne Blackfire
Received this email from a guy who said that he would charge us $1500 for each spam email we sent him… Got news for you pal! Free service equals spam! Deal with it.
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January 18th, 2002 by Adrianne Blackfire
“Hi my name is ________ i trying to log on to acount and the computer tells me im loged out and someone named cookies is using my site. Can you tell me what to do? I dont know anybody by that name. Thank you.” - I’m really not sure how to comment on this one…
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January 15th, 2002 by Adrianne Blackfire
Tossed myself on the phones for a couple of days only to remind myself just how dumb humanity is. I swear I told at least 5 people in as many days that downloading software does not automatically install it….
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