October 24, 2003

Case # 72

Just when I thought I'd heard it all...

"I tried to update my credit card online but I'm confused. The expiration date says 07/31/04. Does that mean that my card expires in July or August? Which month do I choose in the update form?"

Um... What do you think, bub?

Posted by adriannevandal at 02:56 PM | Comments (0) | TrackBack

October 06, 2003

Case # 71

"I purchased your software. I have downloaded it, activated it, and tried to use it.

What does it do?"

Okay... you downloaded a piece of software.... worse, you paid $200 to download it and you don't know what it does?!?!

Posted by adriannevandal at 02:55 PM | Comments (0) | TrackBack