ESOWOLF: "Do you have another email address on a different ISP we could use to test?"
CUSTOMER: "Sure. try this one." (after test) "Still didn't get the message."
ESOWOLF: "Sir, what ISPs are each of these vanity domains through?"
CUSTOMER: "They're both on Earthlink."
- And once again, I begin to wonder how it is that I'm not running the world right now...
My laptop was stolen and I'm having a new one built. Can I get credit for the month I haven't been able to use your service? - We are not responsible for misfortunes which have nothing to do with our service... The Customer Agreement is my friend.
I WOULD LIKE TO SEE SOME KIND OF LOGIC TO YOUR SYSTEM? ARE YOU CANADIANS? - And how many American flags do you have on your car, mister?
I am a paying customer that was just shutoff out of nowhere?!!! This is my second note to you assholes. You don't list a phone number for customer service so I have to use this system which nobody seems to respond to. Someone had better respond or I might just get pissed off enough to file a lawsuit just for the hell of it. Please respond to this inquiry. - Umm... actually... you're not paying us and that's why your service isn't working. And barely waiting a day before sending us this isn't going to help you much...
I signed up for you service today and downloaded the software. When I restarted my computer after going thru the Wizard, I completely lost my internet connection - a broadband connection. I uninstalled the software and my connection is now working - I am able to send you this message. What do I need to do so that I can use your product? - Yet another shining example of why people should have a licence to operate a computer...